Contacting the Unemployment Office & Additional Information

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Unemployment Insurance Agency (UIA) Contact Information:

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MARVIN: 1-866-638-3993

MARVIN is the UIA’s toll-free automated telephone system you call every other week to claim unemployment benefits.

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Telephone Inquiries: 1-866-500-0017

If you have any questions, concerns, or issues in regards to your unemployment claim, you need to contact the UIA.  The phone number is available to speak with a representative weekdays from 8:00 a.m. to 6:00 p.m.

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Problem Resolution Office:

If you can not resolve your issues over the phone, you can go to the following Problem Resolution Office on weekdays from 8:00 a.m. to 4:00 p.m.:

Cadillac Place – 3024 West Grand Boulevard Detroit, Michigan 48202 (in the lobby)

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Unemployment Payments and Other Services Available Online:

To access unemployment benefit information, claimants can sign up for online services with UIA by registering at: www.michigan.gov/uia . Click on “Online Services for Unemployed Workers” and register as a New User.  It takes a few days for the UIA to send a temporary password to access the information.

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Once you register for Online Services, you are able to log on and view your benefit year beginning and end dates, weekly benefit amounts (gross), current payment methods, Regular and Extended weeks paid and weeks remaining. It also has a payment log with dates and details. You can certify with Marvin Online through this service.

Review the UIA Web Account Information flyer for more details.

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UIA Forms & Publications

UIA Forms, Publications, and Fact Sheets are available online.

UIA Forms

UIA Publications and Fact Sheets

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Electronic Version of the Green Booklet – “UNEMPLOYMENT BENEFITS in Michigan”

For information on what you must do to claim unemployment benefits, access the electronic version of the green booklet for “Unemployment Benefits in Michigan” at: http://www.michigan.gov/documents/uia_UC1901_76146_7.pdf